Privacy policy

Last updated: 2026-06-13

Nudje (the "Service") is operated by UPSID SAS, a French société par actions simplifiée headquartered in France. This page explains what personal data we collect, why we collect it, how we store it, and your rights.

1. Who we are

Data controller: UPSID SAS. Contact: [email protected].

2. What we collect

We collect data in three buckets:

  • Account data you give us at signup: name, email, workspace name, password hash, billing address (for paid workspaces).
  • Customer event data you stream into Nudje on behalf of your own users (events, customer profiles, traits). You are the controller of that data; we are the processor and act on your instructions.
  • Usage data: IP address, browser, anonymous interaction logs we use to secure the Service and improve it.

3. Why we collect it

  • To provide the Service (deliver nudges, render dashboards).
  • To bill your subscription via Stripe.
  • To detect abuse and keep the Service secure.
  • To respond to your support requests.

4. Where we store it

Customer data is stored on Supabase (Postgres) in the EU (Frankfurt region). Backups are encrypted at rest and retained for 30 days. Card data is never touched by Nudje. Stripe stores it on their PCI-DSS Level 1 infrastructure.

5. Who we share it with

We use a small number of sub-processors. Each handles a specific job:

  • Supabase (database + auth)
  • Cloudflare (CDN + Workers compute)
  • Stripe (billing)
  • Resend (transactional email)
  • Mistral AI (AI insights and nudge generation)
  • Inngest (background job orchestration)

We do not sell customer data. We do not share it with advertisers.

6. Your rights (GDPR / CCPA)

You can request access to, correction of, or deletion of your personal data at any time by emailing [email protected]. We respond within 30 days. California residents have additional rights under the CCPA, including the right to opt out of any sale of personal data (which we do not engage in).

7. Cookies

Nudje uses a small number of cookies for session authentication and feature preferences (such as your selected currency on the pricing page). We do not run advertising trackers on nudje.io or app.nudje.io.

8. Children

Nudje is a B2B tool. We do not knowingly collect data from anyone under 16.

9. Changes

We will update this page when our practices change and update the "Last updated" date at the top.

10. Contact

UPSID SAS. [email protected].